C Frequently asked questions
Frequently asked questions about Equestrily
If you can't find the answer you're looking for, email us at [email protected] – we'll be happy to help.
Do we need to install anything or have our own server?
No. Equestrily is web-based and doesn't require any installation or your own server. Simply sign in and start using the app right away.
The mobile app for iOS and Android, with push notifications and GPS tracking, is coming to the App Store and Google Play.
Do I need to be a member of a club to use Equestrily?
No. Riders, horse owners and trainers can use Equestrily completely independently.
As a rider or horse owner, you can keep track of your horse, training sessions, rides, expenses and other activities. Trainers can manage their riders, schedule, pricing, progress and finances while working with multiple clubs at the same time.
You can join a club at any time without losing any of your data.
How do members join our club?
You can invite members by email or directly through the app. Registered users can receive an invitation in the app, or find your club in the directory and send a membership request.
We have multiple locations and arenas. Is that supported?
Yes. A club can have an unlimited number of locations, each with its own arenas and horses. Schedules, capacities and availability are managed separately for each arena.
Do trainers need their own account?
Yes. Each trainer has their own account where they can manage their availability, bookings, riders, progress, pricing and finances.
A trainer can work independently or be connected to one or more clubs.
Does GPS tracking cost extra?
No. GPS tracking is included in plans for horse owners, trainers and clubs.
How are subscriptions paid?
Each user pays their monthly subscription by card, and the subscription renews automatically. A club can cover the full subscription for selected members.
More information about plans and pricing is available on the Pricing page.
Who has access to horse and member data?
Data is only accessible to users with the appropriate permissions. Horse documents and data can only be accessed by authorised users, while club members see information according to their role.
Which languages is Equestrily available in?
Equestrily is available in Slovenian, Croatian, English, German and Dutch. Each user can choose their own language, so members of the same club can use the app in different languages.
Which platforms is Equestrily available on?
Equestrily is available as a web app on computers, tablets and phones.
The mobile app is available on the App Store and Google Play.
We're a small club with just one arena. Is Equestrily worth it for us?
Yes. Equestrily is designed for clubs of all sizes. You can start with one location, one arena and a small number of members, then add more locations, trainers, horses and members as you grow.
Even for a small club, schedules, online bookings, member and horse management, finances and everyday automation can save a significant amount of time.
How do we get started?
Sign up for Equestrily, create your club, add your locations and arenas, and invite your members and trainers.
If you'd like help with the initial setup or transferring your existing data, just get in touch and we'll be happy to help.
Can we import our existing members and horses?
Yes. If you already have a list of members, horses or other existing data, we can help you transfer it to Equestrily so you don't have to enter everything manually again.
Can Equestrily be adapted to the way our club works?
Yes. Every club works a little differently. For larger clubs, we can discuss your needs and explore how Equestrily can be adapted to fit the way your club operates.
X Contact
Got a question? We're happy to help.
Write to us – we'll help you pick the right subscription, set the club up for the first time and move your existing data across.